AUTOMOTIVE AND TRUCK DEALERSHIP GROUPS EXCEED MONTHLY SALES & SERVICE TARGETS WITH MOBILE DEALER
Visit Mobile Dealer at NADA in the American Solutions for Business Booth #1526c
NADA, Las Vegas – February 14, 2020 – Mobile Dealer, a leader in mobile app dealer solutions for auto and truck groups, announced today that it is helping dealerships to outpace competitors through increased service retention and new customer acquisition.
2020 is here and digital transformation is widely recognized as a top strategic initiative for forward-thinking dealerships. Mobile Dealer has empowered dealerships to enhance their digital strategy as today’s consumers demand a mobile experience when they research, purchase and engage with their preferred dealerships. Adapting to meet consumers’ digital demands with mobile tools gives dealers the opportunity to better connect with a new generation of vehicle buyers, differentiate their experience, and create customers for life.
Auto Group Customer Testimonials
Katie Rosenbaum, Marketing Manager, Newton Auto Group: “We’ve deployed our Newton-branded mobile dealer app for two years and have achieved an increase in new customer acquisitions as well as an increase in service appointments each month.”
Travis Graddon, Manager, Roger Jobs Auto Group: “Our partnership with Mobile Dealer gives us a competitive advantage by delivering engaging customer experiences directly connected through their smartphones. The ability to attract, nurture, retain and grow customer relationships throughout is the key to our growth.”
Andy Maleki, Group Digital Marketing Director, Trophy Automotive Group: “Delivering a superior experience is at the very center of Trophy’s strategy. As our customers continue to move toward a mobile-first approach, we pride ourselves on delivering the best mobile customer experience when they buy and service a vehicle with our family of dealerships.”
Steve Whitlock, Chief Operations Officer, Affinity Dealer Solutions: “Our mobile app solution is helping our dealerships to increase sales by engaging in relevant and meaningful communications at each stage of our shopper’s buying journey, and improve service retention throughout our customers’ ownership lifecycle.”
Andria Zanchin, Principal and Executive Vice President, Zanchin Automotive Group: “In today’s digital world where every shopper and customer has a smartphone, delivering engaging experiences through a personalized dealer mobile app is key to growing long term customer relationships. We are excited to partner with Mobile Dealer and take our customer acquisition and service retention to the next level.”
Kelsey Bilyk, Marketing Director, LAND Auto Group: Buying a vehicle from us is one of the largest investments our customers will make in their lifetime. Our customers want to be connected to our dealerships via mobile which is essential to keeping our customers loyal to us and growing profitability.”
Digital Solution Helps Dealer Groups Sell & Service More Units
Mobile Dealer has made significant digital innovations that will continue to drive the company’s growth and enhance its ability to help clients drive great future business outcomes. The hosted solution packages these innovations in one unique offering, which includes:
Schedule Service – increase service revenue by enabling customers to easily book a service appointment. Automated maintenance reminders increase service revenue and store-wide profitability.
Geo-targeted Digital Marketing – launch targeted digital campaigns to alert customers and shoppers when they drive by your location and your competitors’ lot i.e. specials, new inventory, events, etc.
Geo-Mobile Digital Sales – notify staff when a customer and prospect triggers a geofence and prompt sales and service team to personally engage with a timely follow up.
Digital Lead Generation – generate thousands of leads every month with a unique lead generation platform.
Inventory – integrated with your dealer management system, sell more inventory, services, leases, lease renewals, maintenance, accessories, parts, and body shop.
Digital Offers – increase customer spend on services, inventory and accessories with compelling coupons i.e. oil change, brake service, tune up, etc.
Loyalty Rewards – improve customer retention by rewarding customers for frequent purchases i.e. oil changes, maintenance.
Advanced Notifications – drive customer action by sending automated geo-targeted alerts directly to your customer’s mobile device i.e. specials, new inventory, referrals, service reminder, events, etc.
Manufacturer Apps – integrate with any manufacturing app to ensure an optimal customer experience.
Analytics – detailed reports on competitive shopper visits, user downloads, user activity, mobile offer redemption, loyalty redemption, customer and prospect geo-targets, referral tracking, etc.
About Mobile Dealer
Mobile Dealer helps automotive, trucking and motorsport groups to sell and service more units. With the power of mobile apps and geofencing solutions, Mobile Dealer enables dealerships to increase customer acquisition, increase monthly service appointments, drive store wide profitability, and enhance the buyer & customer experience. www.mobile-dealer.com
Mobile Dealer, the Mobile Dealer logo, the Mobile Dealer M, and Your App Genius are registered trademarks of Mobileinstein Software Inc. All other trademarks are the property of their respective owners.