Mobile dealer app solution helps Strong Volkswagen to sell and service more cars.
Ottawa, Ontario – January 2, 2018 –Mobile Dealer, a leading provider of intelligent mobile dealer app and geo-fencing solutions, announced today that Strong Volkswagen selected Mobile Dealerto launch their custom mobile dealer app. The digital solution is helping the dealership to create a digital experience that converts more shoppers to customers and keep them loyal to the dealership throughout their entire vehicle ownership cycle.
Customers and shoppers simply download the free Strong Volkswagen-branded mobile dealer app to their smartphone. One-to-one mobile engagement empowers the dealership to increase auto and service sales, as well as, deliver a personalized customer and shopper experience with innovative features such as roadside assistance, live chat, test drive scheduling, mobile offers, customer referral programs and digital loyalty reward programs. In addition, customers can schedule a service appointment and access service history records with the click of a button. Full access to the dealership’s inventory gives shoppers the opportunity to research car models, and access information about available F&I options.
“Partnering with Mobile Dealer gives us an opportunity to take the customer and shopper experience to a whole new level,” saidJoe Martin, General Sales Manager, Strong Volkswagen. “Our mobile dealer app and geo-fencing solution is a digital extension of our showroom and service area, which opens a new channel that connects customers and shoppers with our sales and service staff through a variety of innovative lead generation, loyalty and communication features.”
“We’re thrilled to partner with Strong Volkswagen as the launch of their mobile dealer app is a game-changer for both prospective buyers and customers alike,” saidTony della Busa, President & CEO, Mobile Dealer. “With Mobile Dealer serving as a hosted platform for innovation to create deeper guest connections, Strong Volkswagen will be able to digitally connect with their mobile customers and send targeted communications and offers to drive customer satisfaction, loyalty and higher auto & service revenue.”
Mobile Dealer App: Increase Auto and Service Sales
Mobile Dealer mobile dealer app empowers dealerships to deliver above-and-beyond personalized experience via the customers’ smartphone. In addition to compelling customer-facing functions, the Mobile Dealer cloud-based mobile dealer app gives dealerships a competitive advantage by leveraging location-based mobile technology to enable sales and service staff to send captivating notifications to customers and shoppers’ smartphones based on proximity to the dealership property, as well as, their competitors’ property. Integrated with the dealers’ existing inventory and service system, key features and benefits include:
Schedule Service– enable clients to easily book a service appointment. Increase number of appointments with mobile service reminders.
Vehicle Inventory –sell more inventory, services, leases, lease renewals, maintenance, accessories, parts, body shop and rental services.
Mobile Offers– increase customer spend on services, inventory and accessories with compelling coupons i.e. oil change, brake service, tune up, etc.
Loyalty Rewards– be more competitive and improve customer retention by rewarding customers for frequent purchases i.e. oil changes, maintenance.
Push Notifications– drive customer action by sending geo-targeted alerts directly to your customer’s mobile device i.e. specials, new inventory, referrals, service reminder, events, etc.
Geo-Fencing Notifications– stay top of mind by launching targeted digital campaigns to alert customers and shoppers when they drive by your location and your competitors’ lot i.e. specials, new inventory, events, etc.
Live Chat– integrate your existing live chat service to convert more service and sales opportunities
Roadside Assistance– improve customer satisfaction with a one-touch call roadside assistance.
Financing– increase the number of applicants by enabling potential clients to inquire and apply for car loan or lease via easy to use application form.
Online Reviews– increase referrals and reviews by digitally prompting happy and loyal customers to leave a review i.e. Google Reviews, Facebook, Dealerrater, etc.
Analytics– detailed reports on competitive shopper visits, user downloads, user activity, mobile offer redemption, loyalty redemption, customer and prospect geo-targets, referral tracking, etc.
Manufacturer Apps– integration with all manufacturer apps.
Mobile Dealer is a leading provider of intelligent mobile dealer app and geo-fencing solutions. Leveraging customers and shoppers smartphones, Mobile Dealer mobile dealer app gives dealerships the power to increase auto & service sales, improve loyalty & referrals, and increase repeat visits.Your App Genius™––www.mobile-dealer.com
Mobile dealer app, Mobile Dealer, the Mobile Dealer logo, the Mobile Dealer M, and Your App Genius are registered trademarks of Mobileinstein Software Inc. All other trademarks are the property of their respective owners.