Mobile App Car Dealer Solution by Mobile Dealer Helps Orchid Isle Auto Group to Improve Lot Traffic and Strenghten Customer Retention

Ottawa, Ontario – March 12, 2018 – Mobile Dealer, a leading provider of intelligent mobile app car dealer and geo-fencing solutions for auto groups and dealerships, announced today that Orchid Isle Auto Group has selected Mobile Dealer to launch a mobile app car dealer and geo-fencing solution across its dealerships, including Lincoln Hawaii Kilo, Lincoln Hawaii Kona, Ford Hawaii Kilo, and Ford Hawaii Kona.

The proliferation of auto brands and dealerships has given consumers many choices for vehicle purchases, maintenance and repair. To gain a competitive edge, dealerships need to differentiate the entire experience from first impressions to ongoing service. By emulating successful sales & marketing experiences common in retail, airline, and hotel industries, such as targeted and time-based promotions, Mobile Dealer empowers dealerships to achieve a competitive advantage by better connecting with active buyers and customers via their smart device.

One-to-one mobile engagement empowers auto groups and dealerships to increase sales conversions, customer retention and recapture rates by delivering a personalized customer and shopper experience with timely geo-fencing notifications, easy service scheduling, roadside assistance, live chat, inventory browsing, test drive scheduling, mobile offers, and digital loyalty rewards, to name a few.

“Our partnership with Mobile Dealer gives us a competitive edge and helps us to further enhance both the buyer and customer experience through engaging and intuitive mobile technology,” said Joe Hanley, President, Orchid Isle Auto Group. “If a shopper is not quite ready to make a purchase and needs time to research their options, our mobile app car dealer solution keeps our dealerships top of mind with geo-fencing notifications. We’re able to convert more buyers to customers by sending timely and personalized offers right to the buyer’s smartphone – at the right place and at the right time.”

“Creating an engaging ownership experience is key to securing new and repeat customers. We’re excited to partner with Orchid Isle Auto Group and help their dealerships to deliver a mobile-VIP level of service to their customers and shoppers,” said Tony della Busa, President & CEO, Mobile Dealer. “Using geo-fencing to send timely and personalized communications and promotions, dealerships can incentivize active buyers to visit their dealership during the buying process while strengthening retention with their existing customers and ensuring that they are the experts on their vehicle.”

Mobile App Car Dealer: Convert Active Buyers and Them Loyal with Geo-Fencing

Mobile Dealer empowers auto groups and dealerships to retain customers throughout their vehicle ownership cycle by providing a personal value-added service via the customers’ smartphone. The Mobile Dealer hosted mobile app car dealer service gives dealerships a competitive advantage by leveraging location-based mobile technology to enable sales and service staff to send captivating notifications to customers and shoppers’ smartphones based on proximity to the dealership property, as well as, their competitors’ property. Integrated with the dealers’ existing inventory and service system, key features and benefits include:

• Schedule Service – enable clients to easily book a service appointment. Increase number of appointments with mobile service reminders.
• Geo-Fencing Notifications – stay top of mind by launching targeted digital campaigns to alert customers and shoppers when they drive by your location and your competitors’ lot i.e. specials, new inventory, events, etc.
• Vehicle Inventory – sell more inventory, services, leases, lease renewals, maintenance, accessories, parts, body shop and rental services.
• Mobile Offers – increase customer spend on services, inventory and accessories with compelling coupons i.e. oil change, brake service, tune up, etc.
• Loyalty Rewards – be more competitive and improve customer retention by rewarding customers for frequent purchases i.e. oil changes, maintenance.
• Push Notifications – drive customer action by sending geo-targeted alerts directly to your customer’s mobile device i.e. specials, new inventory, referrals, service reminder, events, etc.
• Live Chat – integrate your existing live chat service to convert more service and sales opportunities
• Roadside Assistance – improve customer satisfaction with a one-touch roadside assistance call button.
• Financing – increase the number of applicants by enabling potential clients to inquire and apply for car loan or lease via easy to use application form.
• Online Reviews – increase referrals and reviews by digitally prompting happy and loyal customers to leave a review i.e. Google Reviews, Facebook, Dealerrater, etc.
• Analytics – detailed reports on user downloads, user activity, mobile offer redemption, and loyalty program, etc.
• Dealer Web Communications Portal – web-based management system allows dealer admin to update app, manage content and graphics, and schedule push notifications, geo-fence, mobile offers and loyalty programs, all in real time.
• Read More– www.mobile-dealer.com/solution

About Mobile Dealer| Mobile App Car Dealer Solutions

Mobile Dealer is a leading provider of intelligent mobile app car dealer and geo-fencing solutions for auto groups and dealerships. Leveraging customers and shoppers smartphones, Mobile Dealergives dealerships the power to increase auto & service sales, improve loyalty & referrals, and increase repeat visits. Your App Genius™

Media Contact:
Diana Tsang
Mobile Dealer
info@mobile-dealer.com

Mobile App Car Dealer Solutions, Mobile Dealer, the Mobile Dealer logo, the Mobile Dealer M, and Your App Genius are registered trademarks of Mobileinstein Software Inc.  All other trademarks are the property of their respective owners.