Dealership mobile app by Mobile Dealer helps Jim Keay Ford to sell and service more cars.
Ottawa, Ontario – October 31, 2017 –Mobile Dealer, a leading provider of dealership mobile app and geo-fencing solutions, announced today that Jim Keay Ford Lincoln selected Mobile Dealer to enhance the customer experience and foster long-term loyalty with a customized branded dealership mobile app.
Launched at Jim Keay Ford Lincoln in Ottawa Ontario, customers and shoppers simply download the free dealership mobile app to their smartphone and tablet. One-to-one mobile engagement empowers the dealerships to deliver a personalized customer and shopper experience with service scheduling, roadside assistance, live chat, inventory browsing, test drive scheduling, mobile offers, customer referral programs and digital loyalty reward programs, to name a few.
“Our dealership mobile app helps us to be more competitive by better connecting with our customers directly through their mobile phone,” saidJason Keay, Dealer Principal, Jim Keay Ford Lincoln.“Our customers appreciate the convenience and personalization along with the wide range of mobile features that our app offers such as service scheduling, mobile offers, loyalty rewards and customer referral programs.”
“We’re excited to partner with Jim Keay Ford Lincoln,” saidTony della Busa, President & CEO, Mobile Dealer. “Given that most people have smartphones, Jim Keay Ford Lincoln can now directly engage and stay connected with every customer and shopper – anytime, anywhere. Their customers are just one click away from booking a service, redeeming a mobile offer, viewing their inventory, and taking advantage of their digital loyalty stamp card.”
Dealership Mobile App: Increase Sales, Loyalty and Customer Referrals
Mobile Dealer empowers dealerships and auto groups with a stunning branded mobile customer engagement app that is purpose-built to increase auto & service sales, improve loyalty & referrals, and drive more repeat visits. Integrated with the dealers’ existing inventory and service system, key features and benefits include:
Schedule Service– enable clients to easily book a service appointment. Increase number of appointments with mobile service reminders.
Sell More Inventory –sell more inventory, services, leases, lease renewals, maintenance, accessories, parts, body shop and rental services.
Mobile Offers– increase customer spend on services, inventory and accessories with compelling coupons i.e. oil change, brake service, tune up, etc.
Loyalty Rewards– be more competitive and improve customer retention by rewarding customers for frequent purchases i.e. oil changes, maintenance.
Push Notifications– drive customer action by sending geo-targeted alerts directly to your customer’s mobile device i.e. specials, new inventory, referrals, service reminder, events, etc.
Geo-Fencing Notifications– be more competitive by launching targeted digital campaigns to alert customers and shoppers when they drive by your location and your competitors’ lot i.e. specials, new inventory, events, etc.
Live Chat– convert more service and inventory opportunities by allowing customers to chat with the sales and service staff.
Roadside Assistance– improve customer satisfaction with a one-touch roadside assistance call button.
Financing– increase the number of applicants by enabling potential clients to inquire and apply for car loan or lease via easy to use application form.
Online Reviews– increase referrals and reviews by digitally prompting happy and loyal customers to leave a review i.e. Google Reviews, Facebook, Dealerrater, etc.
Analytics– detailed reports on competitive shopper visits, user downloads, user activity, mobile offer redemption, loyalty redemption, customer and prospect geo-targets, referral tracking, etc.
Manufacturer Apps– integration with all manufacturer apps.
Mobile Dealer is the leading provider of solutions that grow sales, service, parts and F&I revenue for auto groups. Mobile Dealer helps dealerships to increase pre-orders, service appointments and F&I profitability with its product portfolio, including Mobile Dealer App, Digital Loyalty Rewards, Geofencing, Customer Portal and Mobile Payments solution. www.mobile-dealer.com
Dealership mobile app, Mobile Dealer, the Mobile Dealer logo, the Mobile Dealer M, and Your App Genius are registered trademarks of Mobileinstein Software Inc. All other trademarks are the property of their respective owners.