Dealership App by Mobile Dealer Helps Auto Dealerships and Auto Groups to Increase Pre-Orders and Improve Customer Service Retention
Ottawa, Ontario – November 13, 2021 –Mobile Dealer, the leading dealership app solution provider that grows sales, service, parts and F&I revenue for auto groups, announced today that North Bay Toyota and North Bay Mitsubishi selected Mobile Dealer to enhance the customer experience and foster long-term loyalty with a customized branded mobile dealership app.
Customers and shoppers simply download the free mobile dealership app to their smartphone and tablet. One-to-one mobile engagement empowers North Bay Mitsubishi to deliver a personalized customer and shopper experience with service scheduling, roadside assistance, live chat, inventory browsing, test drive scheduling, mobile offers, customer referral programs and digital loyalty reward programs, to name a few.
“Our dealership app will help us to convert more mobile and on-the-lot shoppers into long-term loyal customers,” saidAndrew Auger, Marketing and Business Development Manager, North Bay Mitsubishi.“Our two dealership apps will help us to retain our customers and prevent defection with loyalty rewards programs, mobile offers, roadside assistance, service scheduling and targeted notifications. Where other apps cost thousands of dollars to create with high monthly fees, I believe that Mobile Einstein’s multi-featured app and low monthly price is an affordable investment that all dealerships should look into.”
“We’re excited to partner with and support North Bay Mitsubishi’s digital initiatives,” saidTony della Busa, President & CEO, Mobile Dealer. “Dealerships no longer have to spend tens of thousands of dollars to launch a customized mobile dealership app. For a low-risk monthly investment with no upfront setup costs, Mobile Dealer gives dealerships a powerful branded mobile tool to better engage their customers and shoppers to help drive in more traffic, increase repeat visits, and ultimately improve loyalty.”
Dealership App:Drive More Traffic Into Dealerships and Grow Auto & Service Sales
Mobile Dealer empowers dealerships and auto groups with a stunning branded mobile customer engagement dealership app that is purpose-built to increase auto & service sales, improve loyalty & referrals, and drive more repeat visits. Integrated with the dealers’ existing inventory and service system, key features and benefits include:
Schedule Service– enable clients to easily book a service appointment. Increase number of appointments with mobile service reminders.
Vehicle Inventory –sell more inventory, services, leases, lease renewals, maintenance, accessories, parts, body shop and rental services.
Mobile Offers– increase customer spend on services, inventory and accessories with compelling coupons i.e. oil change, brake service, tune up, etc.
Loyalty Rewards– be more competitive and improve customer retention by rewarding customers for frequent purchases i.e. oil changes, maintenance.
Push Notifications– drive customer action by sending geo-targeted alerts directly to your customer’s mobile device i.e. specials, new inventory, referrals, service reminder, events, etc.
Geo-Fencing Notifications– stay top of mind by launching targeted digital campaigns to alert customers and shoppers when they drive by your location and your competitors’ lot i.e. specials, new inventory, events, etc.
Live Chat– integrate your existing live chat service to convert more service and sales opportunities
Roadside Assistance– improve customer satisfaction with a one-touch roadside assistance call button.
Financing– increase the number of applicants by enabling potential clients to inquire and apply for car loan or lease via easy to use application form.
Online Reviews– increase referrals and reviews by digitally prompting happy and loyal customers to leave a review i.e. Google Reviews, Facebook, Dealerrater, etc.
Analytics– detailed reports on competitive shopper visits, user downloads, user activity, mobile offer redemption, loyalty redemption, customer and prospect geo-targets, referral tracking, etc.
Manufacturer Apps– integration with all manufacturer apps.
Mobile Dealer customized dealership app helps dealerships to grow sales, service, parts and F&I revenue for auto groups. Mobile Dealer helps dealerships to increase pre-orders, service appointments and F&I profitability with its product portfolio, including Mobile Dealer App, Digital Loyalty Rewards, Geofencing, Customer Portal and Mobile Payments solution. www.mobile-dealer.com
Dealership app, Mobile Dealer, the Mobile Dealer logo, the Mobile Dealer M, and Your App Genius are registered trademarks of Mobileinstein Software Inc. All other trademarks are the property of their respective owners.