Car dealer app by Mobile Dealer empowers Midland Honda to increase customer acquisition and service retention.
Ottawa, Ontario – December 14, 2021 – Mobile Dealer, the leading car dealer app solution that grows sales, service, parts and F&I revenue for auto groups, announced today that Midland Honda selected Mobile Dealer car dealer app to help grow its business, be more competitive, and deliver a unique VIP customer experience.
“We’re living in the mobile age where everyone has a smartphone. Partnering with Mobile Dealer gives us a unique opportunity to directly engage every customer and shopper through their smartphone,” said Richard Davies, Vice President, General Manager, Midland Honda. “Our car dealer app comes equipped with many engagement features, including a customized digital referral program that helps us grow our business by incentivizing our customers to refer our dealership to their friends and family through texting, email, as well as, a variety of social networks such as twitter or facebook.”
“Midland Honda is taking the customer and shopper experience to a whole new level with their car dealer app,” said Tony della Busa, President & CEO, Mobile Dealer. “Modern customers and shoppers are keen about using their smartphones to engage and connect with their brands of choice. Leveraging advanced mobile technology, Midland Honda is exceeding their customers’ expectations and driving higher levels of satisfaction by delivering a truly personalized experience right to their mobile devices.”
Car Dealer App: Improve Customer Loyalty and Retention
Car dealer app by Mobile Dealer empowers dealerships to deliver above-and-beyond experiences by providing a personal value-added service via the customers’ smartphone. In addition to compelling customer-facing functions, the Mobile Dealer cloud-based car dealer app system gives dealerships a competitive advantage by leveraging location-based mobile technology to enable sales and service staff to send captivating notifications to customers and shoppers’ smartphones based on proximity to the dealership property, as well as, their competitors’ property. Integrated with the dealers’ existing inventory and service system, key features and benefits include:
- Schedule Service – enable clients to easily book a service appointment. Increase number of appointments with mobile service reminders.
- Vehicle Inventory – sell more inventory, services, leases, lease renewals, maintenance, accessories, parts, body shop and rental services.
- Mobile Offers – increase customer spend on services, inventory and accessories with compelling coupons i.e. oil change, brake service, tune up, etc.
- Loyalty Rewards – be more competitive and improve customer retention by rewarding customers for frequent purchases i.e. oil changes, maintenance.
- Push Notifications – drive customer action by sending geo-targeted alerts directly to your customer’s mobile device i.e. specials, new inventory, referrals, service reminder, events, etc.
- Geo-Fencing Notifications – stay top of mind by launching targeted digital campaigns to alert customers and shoppers when they drive by your location and your competitors’ lot i.e. specials, new inventory, events, etc.
- Live Chat – integrate your existing live chat service to convert more service and sales opportunities
- Roadside Assistance – improve customer satisfaction with a one-touch call roadside assistance.
- Financing – increase the number of applicants by enabling potential clients to inquire and apply for car loan or lease via easy to use application form.
- Online Reviews – increase referrals and reviews by digitally prompting happy and loyal customers to leave a review i.e. Google Reviews, Facebook, Dealerrater, etc.
- Analytics – detailed reports on competitive shopper visits, user downloads, user activity, mobile offer redemption, loyalty redemption, customer and prospect geo-targets, referral tracking, etc.
- Manufacturer Apps – integration with all manufacturer apps.
- Much More – visit Mobile Dealer to see full feature & benefits https://mobile-dealer.com/solution/
About Mobile Dealer| Car Dealer App
Mobile Dealer is the leading provider of car dealer app solutions that grow sales, service, parts and F&I revenue for auto groups. Mobile Dealer helps dealerships to increase pre-orders, service appointments and F&I profitability with its product portfolio, including Mobile Dealer App, Digital Loyalty Rewards, Geofencing, Customer Portal and Mobile Payments solution. Your App Genius™ –– www.mobile-dealer.com
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