Automotive dealer mobile app helps Roger Jobs Motors’ dealerships to sell and service more cars.
Ottawa, Ontario – June 11, 2018 –Mobile Dealer, the leading automotive dealer mobile app solution provider that grows sales, service, parts and F&I revenue for auto groups, announced today that Roger Jobs Motors Inc. has selected Mobile Dealer to help increase shoppers on lot, convert more buyers to customers, increase monthly service ROs, and improve service retention.
The automotive dealer mobile app and geo-fencing solution provides Roger Jobs Auto Group with a branded mobile customer engagement app for its dealerships, including Roger Jobs Volkswagen, Audi Bellingham and Porsche Bellingham. Customers and shoppers simply download the free automotive dealer mobile app to their smartphone. One-to-one mobile engagement empowers the Roger Jobs dealerships to deliver a personalized customer experience with innovative features such as roadside assistance, test drive scheduling, mobile offers, customer referral programs and loyalty rewards. Customers can schedule a service appointment and access service history records with the click of a button on their smartphone. Full access to the dealership’s inventory gives shoppers the opportunity to research car models, and access information about available F&I options.
“Our partnership with Mobile Dealer gives us a competitive advantage by delivering engaging customer experiences directly connected through their smartphones,” saidTravis Graddon, Manager, Roger Jobs Motors Inc. “In today’s connected, service-driven auto industry, the ability to attract, nurture, retain and grow customer relationships throughout their entire vehicle ownership cycle is the key to our growth. We’re excited to work with Mobile Dealer and take our customer acquisition and service retention to the next level.”
“We’re thrilled to partner with Roger Jobs Auto Group and help their dealerships to deliver a mobile-VIP level of service to their customers and shoppers,” saidTony della Busa, President & CEO, Mobile Dealer.“Using advanced push notifications and geo-fencing to send timely and personalized promotions, Roger Jobs can incentivize active buyers to visit their dealership while building retention with existing customers that they are the experts on their Volkswagen, Audi and Porsche vehicles.”
Automotive Dealer Mobile App Increase Shoppers on Lot & Improve Service Retention
Mobile Dealer empowers auto groups and dealerships to attract and retain customers throughout their vehicle ownership cycle. The Mobile Dealer hosted automotive dealer mobile app service gives dealerships a competitive advantage by leveraging location-based mobile technology to enable sales and service staff to send captivating notifications to customers and shoppers’ smartphones based on proximity to the dealership property, as well as, their competitors’ property. Integrated with the dealers’ existing inventory and service system, key features and benefits include:
Schedule Service– enable customers to easily book a service appointment.
Geo-Fencing– stay top of mind by launching targeted digital campaigns to alert customers and shoppers when they drive by your location and your competitors’ lot i.e. specials, new inventory, events, etc.
Vehicle Inventory –sell more inventory, services, leases, lease renewals, maintenance, accessories, parts, body shop and rental services.
Mobile Offers– increase customer spend on services, inventory and accessories with compelling coupons i.e. oil change, brake service, tune up, etc.
Loyalty Rewards– improve customer retention by rewarding customers for frequent purchases i.e. oil changes, maintenance.
Push Notifications– drive customer action by sending geo-targeted alerts directly to your customer’s mobile device i.e. specials, new inventory, referrals, service reminder, events, etc.
Live Chat– integrate your existing live chat service to convert more service and sales opportunities
Roadside Assistance– improve customer satisfaction with a one-touch roadside assistance call button.
Manufacturer Apps– integrate with any manufacturing app to ensure an optimal customer experience.
Financing– increase the number of applicants by enabling potential clients to inquire and apply for car loan or lease via easy to use application form.
Online Reviews– increase referrals and reviews by digitally prompting happy and loyal customers to leave a review i.e. Google Reviews, Facebook, Dealerrater, etc.
Analytics– detailed reports on competitive shopper visits, user downloads, user activity, mobile offer redemption, loyalty redemption, customer and prospect geo-targets, etc.
Mobile Dealer is the leading automotive dealer mobile app solution provider that grow sales, service, parts and F&I revenue for auto groups. Mobile Dealer helps dealerships to increase pre-orders, service appointments and F&I profitability with its product portfolio, including Mobile Dealer App, Digital Loyalty Rewards, Geofencing, Customer Portal and Mobile Payments solution. www.mobile-dealer.com
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