Auto dealership mobile app by Mobile Dealer helps Autex Mazda to sell and service more cars.
Ottawa, Ontario – November 27, 2021 –Mobile Dealer, the leading auto dealership mobile app provider that grows sales, service, parts and F&I revenue for auto groups, announced today that Autex Mazda of Keene selected Mobile Dealer to grow its business and be more competitive with a customized dealer-branded auto dealership mobile app.
Customers and shoppers simply download the free Autex Mazda of Keene-branded auto dealership mobile app to their smartphone and tablet. One-to-one mobile engagement empowers the dealership to deliver a personalized customer and shopper experience with service scheduling, roadside assistance, live chat, inventory browsing, test drive scheduling, mobile offers, customer referral programs and digital loyalty reward programs, to name a few.
“We’re delivering an enhanced customer experience and securing long-term loyalty with our auto dealership mobile app,” saidTim Machunsky General Sales Manager, Autex Mazda.“Our customers are just one click away from booking a service appointment, referring our dealership, redeeming a mobile offer, sharing our specials, and taking advantage of our digital loyalty rewards program.”
“We’re thrilled to partner with a reputable dealer such as Autex Mazda to provide a mobile-VIP level of service to their customers and shoppers,” saidTony della Busa, President & CEO, Mobile Dealer. “Modern customers and shoppers are keen about using their smart devices to connect with their preferred dealerships in their desired way. Autex Mazda is exceeding customer expectations by delivering a truly personalized experience right to their mobile device.”
Auto Dealership Mobile App: Be More Competitive and Deliver an Enhanced Customer Experience
Mobile Dealer empowers dealerships to deliver above-and-beyond experiences by providing a local and personal value-added service via the customers’ smartphone. In addition to compelling customer-facing functions, the Mobile Dealer cloud-based system gives dealerships a competitive advantage by leveraging location-based mobile technology to enable sales and service staff to send captivating notifications to customers and shoppers’ smartphones based on proximity to the dealership property, as well as, their competitors’ property. Integrated with the dealers’ existing inventory and service system, key features and benefits include:
Schedule Service– enable clients to easily book a service appointment. Increase number of appointments with mobile service reminders.
Vehicle Inventory –sell more inventory, services, leases, lease renewals, maintenance, accessories, parts, body shop and rental services.
Mobile Offers– increase customer spend on services, inventory and accessories with compelling coupons i.e. oil change, brake service, tune up, etc.
Loyalty Rewards– be more competitive and improve customer retention by rewarding customers for frequent purchases i.e. oil changes, maintenance.
Push Notifications– drive customer action by sending geo-targeted alerts directly to your customer’s mobile device i.e. specials, new inventory, referrals, service reminder, events, etc.
Geo-Fencing Notifications– stay top of mind by launching targeted digital campaigns to alert customers and shoppers when they drive by your location and your competitors’ lot i.e. specials, new inventory, events, etc.
Live Chat– integrate your existing live chat service to convert more service and sales opportunities
Roadside Assistance– improve customer satisfaction with a one-touch roadside assistance call button.
Financing– increase the number of applicants by enabling potential clients to inquire and apply for car loan or lease via easy to use application form.
Online Reviews– increase referrals and reviews by digitally prompting happy and loyal customers to leave a review i.e. Google Reviews, Facebook, Dealerrater, etc.
Analytics– detailed reports on competitive shopper visits, user downloads, user activity, mobile offer redemption, loyalty redemption, customer and prospect geo-targets, etc.
Mobile Dealer is a leading provider of auto dealership mobile app and geo-fencing solutions. Leveraging customers and shoppers smartphones, Mobile Dealer gives dealerships the power to increase auto & service sales, improve loyalty & referrals, and increase repeat visits.Your App Genius™––www.mobile-dealer.com
Auto Dealership Mobile App, Mobile Dealer, the Mobile Dealer logo, the Mobile Dealer M, and Your App Genius are registered trademarks of Mobileinstein Software Inc. All other trademarks are the property of their respective owners.